Resources

This resources section is a collection of industry research reports, blogs, articles and best-practice guides that we think will help you gain a better understanding of the challenges, opportunities and ever changing trends of the pensions market.

Please feel free to share, tweet, or contact us about these resources.

pensions buzz

| Wednesday, Aug 24 2016

Pensions Buzz: How to effectively communicate with trustees

Professional Pensions asked its audience of trustees and scheme managers how they prefer prospective advisers and providers to approach them and the sort of communications they like to receive. This is what they said… When asked about how they preferred to be contacted by advisers or providers they don’t currently use, the clear preference was […]

| Tuesday, Jul 19 2016

Pensions Buzz: What makes for great customer service in the institutional pensions market?

Professional Pensions asked its audience of trustees and scheme managers what they thought made for great customer service in the institutional pensions market and why. This is what they said… The most important aspects of customer service to our audience were ‘honesty and integrity’, firms ‘doing what they say they are going to’ and ‘offering […]